Free initial assessment
No obligation to proceed. We say what can be considered before any work starts.
SRA-regulated solicitors
Solicitors for complex financial disputes
Trust Solicitors LTD provides evidence-led legal support for payment and financial disputes. We explain the available routes, material risks and next steps without promising a particular outcome.
An initial assessment comes before any engagement. We say what can realistically be considered. Past results do not guarantee a future outcome.
Confidential
No win, no fee for eligible matters
SRA 8013150
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Tell us what happened. The same enquiry goes to the firm’s existing contact channel.
2016Incorporated3 November 2016
8013150SRA numberRecognised body since 3 February 2026
10459936Company numberEngland and Wales
No feeUnless you winFor eligible matters
Public company and SRA details can be checked on the official registers. Outcomes depend on the facts of each matter.
The firm
Legal support for payment and financial disputes
We review the documents, the payment route and the realistic procedural options. Scope, cost and uncertainty are explained before substantive work begins.
For eligible matters we can act on a no win, no fee basis. A success fee is payable only if the claim succeeds, and it is explained in writing first.
InterpolEuropolFCABaFinCySECFINMAAMFSEC
These names are bodies that may be relevant to a matter. Listing them does not mean Trust Solicitors LTD is a member of, or endorsed by, any of them.
No upfront fee for eligible matters
The fee arrangement is agreed in writing. You do not pay a success fee unless the claim succeeds.
Evidence before escalation
Transaction records, correspondence and a chronology come before any approach to another party.
One point of contact
The person handling the matter stays responsible for updates.
The process
How it works
A documentation-led sequence. The route depends on the payment method, the evidence and the deadline.
Review the matter
We look at what happened, which documents exist and whether the firm can act.
Gather the evidence
Transaction records, agreements and the key correspondence are put in order.
Choose the route
That may be a bank, a card scheme, a platform or another formal channel. A result is not promised.
Pursue the next step
Correspondence and escalation follow the route that the documents support.
Case types
Matters we can assess
The first review identifies whether there is a realistic route. We do not take on a matter only because a loss is large.
Card and payment disputes
Chargebacks, refused disputes and payments where the record does not match what was agreed.
Investment and trading
Platforms, brokers and accounts where the trading record or withdrawal needs to be examined.
Cryptocurrency
Transfers and platforms connected to a financial dispute, assessed from the documents available.
Forex and brokers
Unclear broker terms, missing withdrawals and disputes about how an account was handled.
Online fraud
Payments made after a false investment, job or similar online approach.
Cross-border matters
Where the other party, the payment rail or the evidence sits in more than one country.
People, judgement and care
Meet the lawyers and consultants at Trust Solicitors LTD.Client reviews
What clients have said
“The team was responsive, clear, and professional throughout the process. Every step was explained in a way that was easy to understand.”
Alexander
“I appreciated the structured approach and regular updates. Communication was prompt and straightforward from the beginning.”
Nathan
“The consultation was detailed and informative. The team took the time to understand the situation before explaining the available options.”
Daniel
“I was impressed by the level of organisation and responsiveness. The process was handled in a professional manner from start to finish.”
Benjamin
Feedback supplied for publication by the firm. A review describes one experience and does not guarantee an outcome.
FAQ
Questions before you send the facts
How long can a payment dispute take?
There is no universal timeframe. It depends on the procedure, the evidence and any applicable deadline.
Can a dispute be reviewed after a bank has refused it?
A refusal can be reviewed to see whether another route remains. A different result cannot be guaranteed.
What documents help?
A transaction record, the relevant agreement or order, key correspondence and a short chronology.
Do you charge before looking at the matter?
The initial assessment is free. Any fee after that is agreed in writing. For eligible matters the firm can act on a no win, no fee basis.
Can a particular outcome be guaranteed?
No. The result depends on the facts and on decisions made by other parties.
Next step
Send the essential facts
The earlier the documents are reviewed, the easier it is to see which deadlines still apply. Sending this form does not create a client relationship.
Victoria Square, St. Helens, WA10 1HQ, England.
Tell us what happened
Use the same form if you were not ready at the top of the page.