Talk to our legal team
Tell us what happened. An initial assessment comes before any engagement; sending an enquiry does not create a client relationship.
Start with the essential facts
Include the payment method, dates, amounts and what you have already tried. We will review whether the firm can assess the matter.
+44 7520 683610
+31 970 102 27757
+32 467 617 323
Radclyffe House, 66/68 Hagley Road
Edgbaston, Birmingham
England, B16 8PF
Request an assessment
Tell us what happened. The same enquiry goes to the firm’s existing contact channel.
Questions before you send the facts
How long can a payment dispute take?
There is no universal timeframe. It depends on the procedure, the evidence and any applicable deadline.
Can a dispute be reviewed after a bank has refused it?
A refusal can be reviewed to see whether another route remains. A different result cannot be guaranteed.
What documents help?
A transaction record, the relevant agreement or order, key correspondence and a short chronology.
Do you charge before looking at the matter?
The initial assessment is free. Any fee after that is agreed in writing. For eligible matters the firm can act on a no win, no fee basis.
Can a particular outcome be guaranteed?
No. The result depends on the facts and on decisions made by other parties.